SetApka terms of use
Effective from 10 October 2026 · Polski · Deutsch
1. Provider and definitions
The provider is Jacek Piotr Strzelecki, running a business as JPS FILM Jacek Strzelecki, ul. Chodkiewicza 33/1, 94-028 Łódź, Poland, tax ID (NIP) 727 265 72 84, registered in the Polish CEIDG business register; e-mail: office@setapka.pl (the “Provider”).
- SetApka – the mobile app (iOS, Android), the browser production panel (panel.setapka.pl) and the website setapka.pl.
- User – anyone who uses SetApka.
- Production – the company or person that creates and manages a project, acting through people with the PRO role.
- Project – one production's space (day schedule, announcements, contacts, files, chat), available to people who joined with the project code.
- Call sheet – a PDF document uploaded to a project and read automatically.
- Base – the part of SetApka with the film crew base, job posts, locations, the company directory and Knowledge.
2. Scope of the service and technical requirements
SetApka gives project members the shooting day schedule, announcements and notifications, the crew list, files and chat, and in the Base – crew profiles, job posts, locations and the company directory. You need a smartphone with an up-to-date iOS or Android system or an up-to-date web browser and internet access (some data also works offline).
The agreement for the provision of electronic services is concluded when you start using SetApka and lasts until your account is deleted. By using SetApka you accept these terms and the privacy policy.
3. Account
- Crew can join a project without an e-mail account (a technical account on the phone). Creating a project, publishing in the Base and signing in to the production panel require an account with a confirmed e-mail address.
- You are responsible for keeping your password confidential and for the accuracy of your profile.
- You can delete your account at any time in the app (Menu → Delete account). The effects are described in the privacy policy, section 6: we delete your sign-in account, your name and project memberships, your Base profile and entries and the files stored offline on your phone; your chat messages stay in the project without your name (“Deleted account”), and call sheets and files – being the production's data – stay in the project.
4. Projects and responsibility for content
The production decides which documents and data it uploads to a project and who can see them (project code, PRO roles, removing people, the Production folder). The production is responsible for having a legal basis to share this data with project members. For data in projects, the Provider processes it on behalf of the production under the Data Processing Agreement (Annex 1), which forms part of these terms and binds the production from the moment it creates a project.
Please do not upload special categories of data (e.g. health data) to projects beyond what is necessary to organise the shooting day.
5. Reading call sheets and SetApka's role on set
Call sheets are read automatically by artificial intelligence. Before publishing to the crew, a person with the PRO role sees the result and hints about what to check, and can correct it. SetApka does not replace the production's instructions: in case of discrepancy the original call sheet and the instructions of the set management prevail. This does not exclude the Provider's liability for the operation of SetApka within the limits set out in section 11.
6. Payments
- Crew members use SetApka free of charge.
- Trial: the account of a project owner receives 3 free call sheets. A call sheet is used when an uploaded call sheet is read successfully; a failed reading (an error on our side or a document that is not a call sheet) does not use one. Crew lists, transport plans and other files do not use call sheets.
- Project activation (paid in the production panel; net prices plus VAT shown at purchase and on setapka.pl): 30 days – unlimited call sheets in the project for 30 days from payment confirmation (another purchase during an activation extends it by 30 days from the current end date); whole project – unlimited call sheets in the project with no activation expiry date. No expiry date does not mean indefinite data storage: a project with no activity for 24 months is deleted after prior notice to the owner (privacy policy, section 6); this is also shown at purchase.
- Payments are one-off, without automatic renewal, processed by Stripe. After an activation expires, the project and all data remain available and the crew keeps using them – only new call sheets cannot be uploaded until the project is activated again.
- Activation happens automatically after payment confirmation. If the project is not active within 1 hour after the payment was taken, write to office@setapka.pl – we will activate it manually or, at your request, refund the payment within 14 days.
- The paid service is intended for businesses – a tax ID / VAT number is required at purchase. The VAT invoice is issued by the Provider. This section does not limit the rights of sole traders acting with consumer protection under mandatory law.
7. Base: crew, job posts, locations, companies
- You publish a crew profile, job posts and locations voluntarily. You are responsible for the accuracy and lawfulness of the content and for the right to publish the photos (the profile photo should show you).
- Visible profiles, job posts, locations and the company directory can be viewed by all SetApka users. Phone numbers and e-mails are not published – contact happens through an inquiry in the app.
- Invitations from productions: a person with the PRO role can request Base invitations for people on the project's contact list. An invited person joins the Base only after confirming it themselves, with an account using the same e-mail address.
- Fake or misleading posts, unlawful job offers, spam and using Base data for purposes other than working together on productions are prohibited.
- The Provider is not a party to agreements between users (work, renting locations, equipment, services) and is not responsible for their performance.
- Company directory: it lists companies serving film and TV productions (rentals, catering, base camp vehicles, set security and stand-by, transport, studios, post-production and others), based on publicly available information or the company's request. A company can request to be added, corrected or removed (office@setapka.pl). Paid featured entries are marked “Featured · ad”; featuring is not a recommendation by the Provider.
- Knowledge contains titles of and links to articles published by other websites, without their content; their publishers are responsible for the articles.
8. Content rules – zero tolerance
In the chat, in announcements and in the Base it is forbidden to publish unlawful content (e.g. threats, incitement to hatred, infringement of personal rights or copyright, fraud) or content that breaks SetApka's rules (e.g. offensive, harassing, discriminatory, sexual or violent content, spam).
9. Reports, moderation and appeals
- Reporting – any chat message can be reported (long-press → Report), and in the Base any profile, job post, location and message (“Report” button). Unlawful content can also be reported by someone without an account: office@setapka.pl, with a link to or description of the content, an explanation of why it is unlawful and the reporter's contact details.
- Chat reports are also seen by the production (PRO), which can delete the message or remove the person from the project. The SetApka team handles reports within 24 hours.
- Decisions: we may remove content, limit its visibility, hide a profile or post, or block an account. We distinguish unlawful content (always removed) from content that only breaks SetApka's rules (removed or restricted in proportion to the breach).
- Statement of reasons: we inform the author about a removal or block by e-mail or in the app, giving the reason and the basis (legal provision or section of these terms). We inform the reporter how the report was handled.
- Appeal: the author and the reporter may appeal against a decision within 6 months by writing to office@setapka.pl. A human reviews the appeal within 14 days. You may also use out-of-court dispute settlement before a certified body and go to court.
- Blocking by users: you can block another user – their messages disappear from your chat and they cannot message you in the Base.
10. Complaints
- Send complaints about how SetApka works, payments, activation or loss of access to a project to office@setapka.pl. Include: your name or company, your account e-mail, the project name, a description of the problem (with the date and, if possible, a screenshot) and the resolution you expect.
- We reply by e-mail within 14 days of receiving the complaint.
- Outages: we fix them without delay. If, for reasons on the Provider's side, an activated project was unavailable for more than 24 hours, we extend its activation by the time of unavailability.
11. Liability
The Provider makes every effort to keep SetApka working continuously and correctly and is liable for damage resulting from non-performance or improper performance of the service under general rules. Towards businesses (excluding sole traders acting with consumer protection), the Provider's liability for damage resulting from the use of the paid service is limited to the fees paid for the project concerned in the 12 months before the event and does not cover lost profits. This limitation does not apply to damage caused intentionally or to other cases where liability cannot be limited by law, in particular personal injury and liability under data protection law to the extent it cannot be limited by contract. The Provider is not responsible for content uploaded and published by users, subject to the obligations in section 9.
12. Support and support access
Report problems to office@setapka.pl. The scope, purpose and logging of support access to data are described in the privacy policy, section 5. At the production's request, support may correct project settings (e.g. roles, activation); every such change is logged.
13. Changes and final provisions
- We announce changes to these terms in the app or by e-mail at least 14 days before they take effect. A shorter notice is used only when the change is necessary due to a change in the law, a decision of an authority or an urgent threat to the security of users or the service – in that case we announce the change without delay, with reasons. If you do not accept the changes, you can delete your account.
- Polish law applies. Disputes with businesses are resolved by the court competent for the Provider's registered address; this does not limit the rights of consumers and sole traders acting with consumer protection.
- These terms are available in Polish, English and German; in case of discrepancy the Polish version prevails, to the extent permitted by law.
Annex 1. Data Processing Agreement
Concluded between the production that creates a project (the Controller) and the Provider (the Processor) under Article 28 GDPR, when the project is created.
- Subject matter and duration: processing of personal data contained in the project to provide the SetApka service, for as long as the project exists.
- Nature and purpose: storage, automatic reading of call sheets (including via the Claude API), making data available to project members, sending notifications, remembering corrections after reading for later call sheets of the project and – on the instruction of a person with the PRO role – sending Base invitations (with information on the source of the data; without using the data for any other purpose).
- Types of data: names, positions, phone numbers, e-mail addresses, organisational information from call sheets (times, locations, transport), the content of files, announcements and chat, reading results and corrections, and technical data related to project membership (device, app version, notification status, call sheet reading history).
- Categories of data subjects: crew and cast members, collaborators and contractors of the production named in project documents.
- Processor's obligations: processes data only on documented instructions of the Controller (the instructions are the settings and actions in the project); ensures confidentiality of people with access; applies security measures under Article 32 GDPR (encryption in transit, project access control, backups with 7-day restore, logging of support actions); assists the Controller with data subject rights and obligations under Articles 32–36 GDPR; notifies the Controller of a personal data breach without undue delay, no later than 48 hours after becoming aware of it, providing the information needed to assess the breach; assists the Controller with data protection impact assessments and prior consultation with the supervisory authority; makes available the information needed to demonstrate compliance with Article 28 GDPR and allows audits, including inspections, by the Controller or an authorised auditor, scheduled at least 14 days in advance and carried out without disrupting the service (the Controller bears the audit costs unless it shows a material breach of this agreement).
- End of processing: after the services for the project end, the Controller may, at its choice, request the return of personal data – on request sent to office@setapka.pl we provide, within 14 days, an export of the project's files and data (files in their original format, other data as JSON) – or their deletion; the Processor deletes the data and existing copies (backups expire within 7 days) unless the law requires further storage. Deleting the project by the Controller is a request for deletion.
- Sub-processors: the Controller gives general authorisation for the providers listed in the privacy policy, section 4 (Google – Firebase, Anthropic – Claude API, home.pl, Apple and Google – notifications). We announce an intended change of sub-processor 14 days in advance; the Controller may object and delete the project.
- Transfers outside the EEA: only on the bases described in the privacy policy (adequacy decision – EU-US Data Privacy Framework – or standard contractual clauses).